Payments
Simple payments with GoCardless
Pay automatically after each completed clean — set it up once in your customer portal.
Set up in minutes
Set up your Direct Debit in your customer portal
Log in, choose the Direct Debit option and enter your details securely with GoCardless. You can view your cleans and payments there too.
Easy, secure payments
How GoCardless works
It's not a subscription or standing order. Setting it up doesn't mean a fixed amount leaves your account every month.
- 1
Set up once
Set up your Direct Debit through your customer portal login. We never see or store your bank details.
- 2
We clean first
We complete your scheduled clean before any payment is requested.
- 3
You're notified
You get an email confirming the clean, the amount and the collection date.
- 4
Payment is collected
GoCardless collects that amount automatically — no need to pay manually.
No completed clean means no charge. You get advance notice of every collection, and payments are protected by the Direct Debit Guarantee.
Peace of mind
Safe, secure payments
FCA authorised
GoCardless is authorised by the Financial Conduct Authority.
Secure & encrypted
Your details are handled with bank-level security.
We never see your bank details
They're held securely by GoCardless, not by us.
Direct Debit Guarantee
Every payment is covered by the UK Direct Debit Guarantee scheme.
Other services
Commercial & one-off cleans
Commercial customers
Payment arrangements for businesses are agreed with you as part of your quote, to suit your schedule.
One-off services
Gutter, fascia and internal cleans are confirmed with you when booking, and paid once the work is complete.
FAQ
Payment questions
Is GoCardless a monthly subscription?+
No. It's a variable Direct Debit used to collect the correct amount after each completed clean. No fixed amount is taken just because time has passed.
What happens after my windows are cleaned?+
You receive an email confirming the clean has been completed, with the amount and collection date. GoCardless then collects it automatically.
Is my payment protected?+
Yes. Direct Debit payments are protected by the Direct Debit Guarantee. If anything in your advance notice looks wrong, just get in touch.
Can I see my cleans and payments?+
Yes — use the Customer Login button at the top of the page to view your account.
How do I set up my Direct Debit?+
Log in to your customer portal using the Customer Login button and follow the Direct Debit setup steps. It only takes a couple of minutes.
How do I update my bank details?+
You can update them yourself in your customer portal, or give us a call and we'll help.
What if I miss or skip a clean?+
You're only charged for cleans that are completed, so a missed clean means no payment.
Get your free, no-obligation quote
Tell us a little about your property and we'll get back to you the same day.
- Frames and sills cleaned every time
- 4 or 8 weekly visits
- Fully insured
Prefer email? info@gjwindowcleaning.co.uk